Sparta Solar Privacy Policy

Last Updated: 11/18/2025

This Privacy Policy explains how Sparta Solar LLC (“Sparta Solar,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website SpartaSolar.com, our landing pages, GoHighLevel funnels, text messaging systems, and any other digital platforms we operate (collectively, the “Services”).

By using our website or communicating with us, you agree to the data practices described in this Privacy Policy.

• Submit a form on our website or landing pages

• Request a quote

• Schedule an appointment

• Speak with a representative

• Sign documents electronically

• Communicate through SMS or email

• Apply for financing

• Refer a friend or family member

Information may include:

• Name

• Address

• Phone number

• Email

• Utility provider

• Monthly energy usage

• Power consumption data

• Photo of your utility bill

• Homeownership status

• Property details

• Signature & identity verification metadata

• Communication preferences

We do NOT collect:

• Social Security numbers

• Income information

• Banking details

Unless you enter these directly into a lender’s platform (e.g., Mosaic, Sunlight, GoodLeap).
These lenders have their own privacy policies and are not governed by this policy.

B. Automatically Collected Information

When you use our website or digital systems, we may collect:

• IP address

• Device information

• Browser type

• Pages viewed

• Time spent on site

• Location data (approximate)

• Click behavior

• Referring website

• Session recording information

This helps us improve our website and user experience.

C. Cookies & Tracking Technologies

We use:

• Cookies

• Pixels (Facebook Pixel, Google Ads Pixel)

• Google Analytics

• Retargeting platforms

• CRM tracking tools

• Session replay tools

These tools help:

• Improve the user experience

• Measure advertising performance

• Retarget ads on platforms like Facebook, Instagram, Google, and others

You may disable cookies in your browser at any time.

2. How We Use Your Information

We use collected information for the following purposes:

A. Solar Sales & Customer Service

• Preparing solar proposals

• Scheduling consultations

• Understanding your energy usage

• Determining system sizing

• Processing applications

• Sending updates, reminders, and notifications

• Responding to support requests

B. Communication

We may contact you via:

• SMS text messages (manual & automated)

• Email

• Phone calls

• Voicemail drops (if applicable)

C. Legal & Contractual Requirements

We submit necessary information to:

• Our installation partners

• Financing companies

• Utility companies (for net metering and interconnection)

• CRM systems that support our operations

D. Marketing & Retargeting

• Showing relevant ads on Facebook, Google, Instagram, TikTok

• Creating “lookalike audiences”

• Sending referral requests

• Providing offers or promotions you opt in to receive

3. SMS Text Messaging Policy (TCPA & Carrier Compliance)

By providing your phone number, you consent to receive:

• Automated text messages

• Manually sent text messages

• Appointment reminders

• Customer service messages

• Project updates

• Referral requests

Message & data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.

Consent is not required to make a purchase.

We may send messages using:

• GoHighLevel automated flows

• Manual texting from our representatives

• CRM-triggered notifications

We retain proof of your opt-in for compliance.

4. How We Share Your Information

We DO NOT:

• Sell personal data

• Rent personal data

• Share personal data unrelated to your solar project

We ONLY share your information with:

• Installers / EPC Partners – To complete your solar installation

• Financing Partners – For loan or PPA processing (only after you authorize it)

• CRM Providers – Such as GoHighLevel and the Enzy App

• Utility Companies – For net metering submissions

• Authorized employees / contractors who assist with your project

• Authorized AI systems (like internal bots) that help track and manage your account

All third parties are restricted from using your info for anything except fulfilling the solar project.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. AI Tools & Virtual Assistants

We may use AI-powered tools to:

• Answer customer questions

• Automate scheduling

• Maintain internal notes

• Provide updates

These tools follow the same privacy safeguards listed here.

6. Data Retention

We retain customer data indefinitely, unless you request deletion, to:

• Maintain accurate project history

• Comply with legal obligations

• Support future warranty and service inquiries

7. Data Security

We use:

• Encrypted cloud storage

• Secure CRM environments

• Access controls

• Industry-standard security protocols

However, no online system can guarantee 100% security.

8. Your Rights

You may request:

• Access to your data

• Correction of inaccurate information

• Deletion of your data

• Opt-out of emails or SMS

• Opt-out of cookies

• Details about what data we store

Submit requests to: [email protected]

9. For California Residents (CCPA)

If you live in California, you have special rights:

• Right to know what data we collect

• Right to request deletion

• Right to opt-out of data sharing (although we do not sell data)

We honor all CCPA rights.

10. Children's Privacy

We do not knowingly collect information from children under age 13.

11. Solar Estimate Disclaimers

All solar estimates are based on:

• Historical utility usage

• Weather assumptions

• Utility rate structures

• Equipment availability

Actual system output may vary.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions about this Privacy Policy or your data:
📩 [email protected]